Frank Partnoy appeared on The Bat Segundo Show #468. He is most recently the author of Wait.

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Condition of Mr. Segundo: Impatient for a pause.

Author: Frank Partnoy

Subjects Discussed: Perception of time, Walter Clark, pauses and authenticity, Jon Stewart’s 20 second pause in response to Sarah Palin’s “squirmish,” This American Life, Christian Marclay’s The Clock, “Kristen Schaal is a horse,” Tao Lin’s use of repetition, John Boyd’s OODA loop, whether a military strategist’s ideas are entirely applicable to dating, how delay persuades us in other context, the first date as a military tactic, lunch-oriented dating services, making bad snap decisions because of a photo, panic and fast talking, being aware of your audience when talking, the Einstellung effect, Peter McLeod’s experiments with chess players, the three move checkmate, how even chess masters get stuck in the muck, the dangers of being overconfident, unemployment, Sarkozy’s failed efforts to readjust the GDP to help long-term economic impact, readjusting human attention from the short-term solution, cognitive bias, subliminal messages, how fast food logos help to read, SAnford DeVoe’s experiments, racist treatment decisions from doctors, the unanticipated advantages of a spare second, the effects of wealth upon happiness, finding another activity while waiting, viewing time as more scarce and impatience, when scientific developments are at odds with capitalist realities, the downside of success, procrastination, subliminal messages within the film Fight Club, topless women in The Rescuers, when people are vulnerable to subliminal messages, the invention of the Post-It, the advantage of fresh eyes, Archimedes and Newton, Arthur Fry, thin slicing and the Malcolm Gladwell reductionist incarnation of this idea now welcomed by marketing people, Dr. Phil’s incorrect use of thin slicing, and why thin slicing isn’t two seconds according to the studies.

EXCERPT FROM SHOW:

Correspondent: So let’s start off with panic, which seems a very good thing to start off with. Panic, as you say, has much to do with our perception of time. You bring up Walter Clark’s theory — he’s this acting teacher. He says that the best actors are the ones who don’t panic. So how much of our waiting has to do with panic or any other sense of emotional paralysis? How much of our anxieties come from this false comprehension of time? If there’s this correlation between good acting and not panicking, well, I have to ask, Frank, what’s the compromise between being human and being some pretender or some mimic?

Partnoy: Oh, it’s a great question. I’ve learned so much from Walter Clark, who’s one of the best acting coaches I’ve been around. My daughter takes a lot of acting classes. So I’ve learned a lot from him. And I think an acting coach, like somebody who is sophisticated watching a play or a performance, can see through a mimic. You can tell when somebody’s a fake when they’re performing. One of the things that panic does is that it leads people to speed up their performance. So that they run through what the acting coaches call beats. So it’s partly true of acting generally. But it’s especially true of comedy, I think. One of the things that I took away from watching him in action was that a lot of comedy really is about pauses and delays.

Correspondent: Yes.

Partnoy: And understanding the audience and being authentic in your understanding of the audience and figuring out how often to pause. You know, we’re talking right now. We’ve just met each other, right? And we’re sort of watching each other and having this conversation.

Correspondent: And you’re a total phony.

Partnoy: Yeah. Sorry.

Correspondent: Or are you? Maybe I’m the total phony. Who knows? Maybe we’re both being phony. I don’t know.

Partnoy: Hopefully we won’t be as we move along.

Correspondent: I think I can trust you so far.

Partnoy: Alright. Likewise. I’m enjoying it so far.

Correspondent: Okay, good.

Partnoy: I’m grabbing my wallet now. But I do think, just when we start having these conversations in our normal lives, even if we’re not acting that there’s a role of the pause and the delay. That just speeding through something 100 miles an hour is not a very effective communication technique. So one of the things I’ve been interested in for a long time is that. I teach law school classes and my students can’t comprehend me if I’m speaking 100 miles an hour. On the other hand, I can speak pretty quickly and they’ll get content down. They’ll write. So it’s this kind of balance back and forth. And when you panic, you speed up. You speed through the pause. One of the things that I’ve been playing with, as I’ve done three years of research now on the book and wrote it, is how long I can get away with pausing. [short pause] So I talk a little bit about Jon Stewart as an example and this extraordinary moment he had in one of his shows where he had captured Sarah Palin questioning some of the Obama military action in Libya and saying she didn’t know what to call this. “We’re not at war. What’s a word for it? I don’t know the word.” And then Sarah Palin uses this non-word “squirmish.” And for me as a speaker, I would have a hard time waiting, pausing more than a couple of seconds, telling a joke and then delaying. My son actually — I have an eight-year-old son — he’s a lot better at telling a joke and then delaying the punchline. So he’ll make up some joke. “A couple of cantaloupe were married. What did they name their daughter?” And then he’ll do a dramatic pause and say, “Melony.” Which is just made up. But he’ll get a laugh where I’m not sure I can do. But Jon Stewart is able to pause for twenty full seconds. I think that must be some kind of a world record for pauses. And he’s just the opposite of panic. He’s utterly fearless with the audience, feeling them out, understanding and being totally authentic, right? I mean, that’s one of the reasons why we love Jon Stewart so much, is that he’s command of timing and gets us and gets what we want and goes through this kind of time framework, which I think is actually very valuable in all the decisions that we make. Which is a two-step process. The first step is: How long can I wait before taking this action and making this decision? What’s the maximum amount of time that I can wait? And then the second step is delaying until that moment. And so in that example, he decided it was going to be twenty seconds. Probably not consciously. Because he’s a a master. And he was able to wait twenty seconds. I could never do that.

Correspondent: Well, since you brought up pauses, I think we should talk about them.

[pause]

Correspondent: You observe that the best radio announcers and interviewers use them.

[pause]

Correspondent: Comedians like Jon Stewart, of course.

[pause]

Correspondent: You can even point to the Mike Daisey pauses in This American Life.

[pauses]

Correspondent: Oh. Am I sort of interfering with the question? I don’t know.

Partnoy: Beautifully done. Masterful.

Correspondent: Actually though, I do want to bring this up. I could even bring the William Shatner pause into this equation. But I’m wondering if how we react to a pause shares much in common with how we react to, say, a loop. There’s this comedy routine — I’m not sure if you’re familiar with it — “Kristen Schaal is a Horse” — where basically it just goes on and on and repeats and repeats. It’s basically this woman dancing and a man clapping and going, “Kristen Schaal is a horse! Kristen Schaal is a horse!” And it goes on and loops for like fifteen minutes. There’s a Tao Lin poem where he constantly says the line “the next night we ate whale.” And there are all sorts of repetitions throughout art and culture and so forth. Does the manner in which we ascribe authority to a pause have much in common with this loop situation?

Partnoy: Oh, that’s a fascinating question. I think so. I mean, loops come up in all sorts of contexts and they relate to time in a very fundamental way, right? There’s — I’ll forget the artist, but there’s the 24 hour loop exhibit that’s out now.

Correspondent: Oh yeah. Christian Marclay’s The Clock.

Partnoy: It’s incredible, right? The Clock, where you’ve got, from various films, depictions of 12:01 and 1:05 sort of cycling around. And there’s something really powerful about the reinforcement of the story. A lot of jokes get funnier as they’re retold. So much so that even comedians, they might not even laugh at the joke, but they’ll just think, “Wow, that was really funny.” And loops come up also in a completely different context, I found in my research. Which is in the military.

Correspondent: Mr. Boyd.

Partnoy: Mr. Boyd, right. John Boyd, probably the greatest fighter pilot in history, who created something called the OODA loop. O-O-D-A, for Observe, Orient, Decide, and Act. This approach to decision making started in a military context, but now people use it in all areas of life and business. Where you take time and initially you observe. And you orient. You figure out where the enemy is. And then finally you make the decision. And then the decision is the mental part. And the act is the implementation part. And what John Boyd talks about is running through an OODA loop. So going through that cycle of Observe, Orient, Decide, and Act over and over again, watching the jet fighter you’re trying to shoot down to see what that person’s proclivities are — Do they like to faint to the left? Or the right? How fast are they? — to understand and to confuse them too. Which is also interesting. Because I’m not sure whether the art projects or films that we talked about earlier — I’m not sure they’re really meant to confuse. But in the offensive aspects of the OODA loop, part of what John Boyd is suggesting they do is get a speed advantage to confuse the enemy. And the development of the F-16, he was the person who basically created the idea of the F-16 and pushed its development. The kind of aircraft that’s like using a switchblade in a knife fight, that you can use very quickly to confuse and disorient your opponent. So these loops show up. Expertise, if you think about it. Where does expertise come from? It comes from a kind of repeated loop, right? Chess players become experts by learning openings and repeating that over and over and over again and seeing certain patterns. What behavioralists call chunking. Being able, because they’ve been through those loops so many times, to recognize patterns consistently. So it’s a really interesting question. And I think to some extent, these really deep insights and expertise come out of repeated loops as well.

The Bat Segundo Show #468: Frank Partnoy (Download MP3)