BEA 2013: Shaping the Future of the Book

On Wednesday afternoon, Open Road Media CEO and co-founder Jane Friedman demonstrated her commendable skills in repeating the same talking points that she delivered at IDPF last year: (1) don’t ignore the elephant in the room (that is, the e-book), (2) we have to think of books in terms of p and e, and (3) Open Road is not a self-publisher. One wonders how many times she has enacted the part of a tottering robot. At least she had the honesty to tell the audience, “All of what you’ve heard so far, I’ve been hearing for 40 years.” But this year, Friedman was speaking before booksellers instead of wild-eyed evangelists who would erect a small nation of geodesic domes if it meant a universe where people read nothing but digital.

Two booksellers attempted to tell Friedman very politely that she was a misguided fool on the subject of e-book implementation in independent bookstores. The first bookseller was a respectful man with long gray hair who informed Friedman that customers would happily download e-books from their computers rather than patronize a physical bookstore. “it’s too easy to get somewhere else,” he said.

“You’re dealing with a universe that’s telling you what they want,” replied Friedman.

This was a sharp contrast to John Sargent’s strepatements this morning, in which he declared with confidence that “the growth of e-books is pretty much pegged.” But then Friedman keeps the Open Road portfolio tied up in digital only and has a natural interest in ignoring any stagnation realities if it means squeezing a few more dollars. (Hachette Book Group CEO Michael Pietsch was careful to point out, “Our job is to be nondenominational.”)

When the first bookseller respectfully shambled away from the microphone, Word Brooklyn manager Emily Pullen stepped up to point to the problem more lucently: “If I were to sell an e-book to every consumer coming through, I would go out of business in a week.” Friedman replied, “Not all e-books are 99 cents,” which severely misses one of the chief reasons why consumers are attracted to e-books.

If that condescending remark wasn’t bad enough, Friedman continued by telling Pullen, “if you sell one e-book to a customer in your store, that person comes back to your store and downloads ten books.” But there’s a fundamental problem with this thesis. When the consumer can simply press a button and have a new book turn up, why would she want to spend the time and gas to hit an independent bookstore? And why should the independent bookseller have any reason to shack up with a snake oil saleswoman — indeed, one who referenced “back to the future” three times during the interminable hour — who undercuts her business.

For the bookseller who was concerned, Friedman took a cue from the 1990s informercial king Tommy Vu. She couldn’t explain to the booksellers in person why her strategy would work, but insisted that they come to her seminar…er…BEA party.

This was the high point in a fairly dull panel moderated by a gentleman who was dull in his relentless agreement with various points and whose questions revealed the regrettable patina of inexperience. I wanted to scream. So did several other booksellers, many of whom offered audible sighs at the people entrusted to “shape the future of the book.” Well, I’ve seen the future. It involves smug people making enemies out of booksellers with hubris (“Maureen Dowd, who is a columnist at the New York Times” — yeah, I think most literate people know this), left in the cold when the bubbles have long fizzled out in their champagne.

BEA 2012: The African American Literary Marketplace

There were only six people who weren’t panelists sitting at the start of a Thursday morning discussion devoted to the African-American literary marketplace. But the spectator shortage didn’t faze the participants. “Less is always more in my world,” said moderator Vanessa J. Lloyd-Sgambati, a publishing consultant called “the literary diva” by peers. She said that there were twelve African American bookstores operating in Philadelphia when she started her business and that, today, there was one solitary merchant serving the City of Brotherly Love. As I was to learn from Troy Johnson, president of the African American Literature Book Club, magazines and websites devoted to African American books have also closed up shop in recent years. What you needed to get by was hope and grit and stamina and hard work and whatever flash you could pluck from the bottomless barrel of ingenuity.

“There may be a different way that is not book-centric to reach the African American marketplace,” said Marva Allen, CEO of Hue-Man, a bookstore in Harlem. She expressed frustrations that people don’t always know how to promote African American books. Did people really not know how to sell books to this audience?

Enter radio personality and author Michael Baisden, a bowtied Robert McKee acolyte who had a few admirers planted in the crowd as it mushroomed from two handfuls into several dozen.

“I always know there’s a purpose in what I do,” said Baisden. “You’re looking at the old school in the business.” He compared the book industry to a team sport and insisted that it needed stars to bring people on. Baisden had sold two million books because African American bookstores had supported him when other booksellers would not. “Target doesn’t value African American literature. It can’t be guaranteed that it will be in stock.” He was understandably skeptical about BEA, which he didn’t even know was going on until his manager informed him about it. “The expense of this is too much,” he said. Baisden said that African American booksellers needed their own convention and was a bit rueful over losing so many African Americans to other industries.

Baisden certainly has a point. But Nakea S. Murray of the As the Page Turns Book Club (and the Literary Consulting Group) said, “What others have to remember is that a book club is a selling opportunity.” But it’s also a place for quality discussion. As she was to elucidate later in the conversation, her book clubs “have zero drama” and Murray has adopted a “no frolic with the talent rule” to maintain the caliber of talk. This regulation came about because of unexpected entanglements between smitten women readers and the authors who arrived at their homes. “I know male authors use this to their advantage,” said Murray, who did not expand upon the nature of these mysterious hookups.

But while such peccadilloes are inevitable in any industry, some of the larger concerns offered by Troy Johnson were also quite serious. Troy Johnson noted that two thirds of independently operated African American bookstores have bitten the dust in the past five to ten years. “In 2012,” said Johnson, “there should be more competition in this space.” The books that got attention in the African American market were devoted to celebrity and scandal, with even established authors finding it difficult to nab a deal.

“The profit-driven market discourages talented writers from entering the marketplace,” said Johnson, who initially clutched some paper like a life preserver but whose offerings became looser and more vital when he stopped reading so closely from his sheet. “Readers need more than ever to critically assess and identify quality product.” But without the critical mechanisms in place (those dying review venues for African American books), this was increasingly difficult to do. “If we’re going to move forward and improve and regain what we’ve lost,” said Johnson, “we’re not going to do it in isolation.”

“You have to create an experience for that consumer,” said Allen, who cited a Tokyo bookstore that had appealed beyond its physical space. “Beyond the Americas, there is a huge audience. The geographical boundaries must be removed to reach all of our audiences.”

Baisden believed that expos had allowed African Americans to reach audiences. “You have to go where the people are,” he said. “You have to find out where the organizations are and go to where the people are. You’re looking at the ultimate hustler.”

Baisden wasn’t interested in hundreds showing up to an event. He identified himself as “a thousands guy.” He felt that taking an event on the road with only authors wasn’t going to be successful. You needed music and social activism as well. “One thing I’m going to say,” said Basiden, “and it’s going to sting. We’re not writing enough good books.”

But Baisden’s notion of “good books,” as befitting a man more keen on Robert McKee than Samuel R. Delany’s About Writing, was more about “the entertainment business.” He insisted that audiences were “not coming for your blackness or your soul or your issues. Go to a college campus and speak power to the people.”

“My bestselling books,” said Allen, “are The New Jim Crow, things like Sister Citizen and The Warmth of Other Suns.”

This led Baisden to get somewhat defensive.

“But I can’t stay on the radio if I’m not entertaining you and playing music,” he said.

“But that’s a different medium,” countered Allen. Lloyd-Sgambati pointed out that literacy was down everywhere. Getting people to read wasn’t just an African American problem.

But as one audience member observed, “If we don’t have a naked lady on the front of the book, or somebody with muscles or something, they think we know nothing but that.” But Baisden had to catch a plane for another gig. And as this entrepreneur retreated, it was not only clear that the African American literary marketplace needed to be considered by those still in bed nursing last night’s hangovers, but that it needed far more than a hour of BookExpo programming.

[CORRECTION: An earlier version of this story mistakenly referred to panelist Nakea Murray of As the Page Turns as “Lynda Johnson of the >Go on Girl! Book Club.” Murray replaced Johnson at the last minute. We apologize to Ms. Murray and Ms. Johnson for the error.]

BEA 2012: Science Fiction & Mainstream — Crossing Over

They congregated just before lunch at the Upstairs Stage, hoping to get some thoughts on a future weirder than ham on rye. Some of their faces were young and fleshy, and I heard a few talk about authors who sent work contained within a pizza box. Some were older bespectacled men who might have still believed in a dream cut out of the cloth of hard independent labor. Whatever their reasons for being there, this did not prohibit author John Scalzi from waving an impish toodle-oo just before this business of “crossing over,” or perhaps “passing” as genre in the mainstream, was initiated just after the stroke of noon.

The moderator was a man named Ryan Britt, his gray vest insinuating some classy authority. But his promising role waned a mite when he stated, “Everything that relates to genre fiction is extremely weird.” Plenty of us have experienced “weird” moments in our lives without having to cleave to genre. That’s the problem. How do the glories of “weird” in any form get any self-respect?

The other big question was whether Walter Mosley would attempt to rile up the crowd with an outlandish and unsubtle statement.

But before Mosley opened his mouth, Jeff VanderMeer, co-editor of a massive new anthology devoted to weird fiction called (what else?) The Weird (the other editor is his wife, Ann VanderMeer, who was also present at the panel), wisely suggested that weird fiction contributed to the 20th century in much the same way that fairy tales had bolstered the years before that.

These stories “take a look at possible futures based on what we were in the past,” added Ann VanderMeer. “It’s an exploration of the unknown.” Did looking at a “weird” future offer an explanation for the present? For that matter, why did “weird” have to be so time-sensitive?

John Scalzi, author of Redshirts and the sharpest and most vibrant contributor to the discussion, pointed out that the flip phone had emerged because some engineer at Motorola had wanted to talk like Kirk on Star Trek. And while Scalzi was wearing a red shirt undoubtedly for the sole purpose of pimping his novel, it was evident that he was making a larger point about how fiction offers cues for how we live in the real.

“My daughter was freaked up beyond measure about the dude who chewed off his face in Florida,” continued Scalzi. “And it wasn’t just her.” The government had actually issued a statement clarifying to the public that what was happening was not the zombie apocalypse. “Well, that’s what the government would say,” responded his daughter. But it was, Scalzi added, a metaphor we could all relate to.

Stories may “take place in the future or they may be written in the alternative world. But they’re being written for today.” Such a distinction was not limited to fantasy fiction, but was eminently pragmatic applied across the whole. “The idea that you take what people know and give it a twist makes absolute sense as a writer.”

Jeff VanderMeer suggested that good weird fiction was comparable to “a frog in a hot pot” or “the idea of being acclimated by something.” Mosley took this idea of tangibility with narrative further, noting that Gogol’s Dead Souls carries the notion of a man buying and selling dead people for a profit.

But Mosley wished to stir people up. So he brought up the pre-Lando installment of Star Wars. “As far as I can tell, everyone had blonde hair and blue eyes. That may be unconscious wish fulfillment.” I had hoped that the moderator would be brave enough to tell Mosley that Carrie Fisher not only had brown hair and brown eyes, but even had the temerity to put up her hair in a bun. But nobody wanted to mess with Mosley. He was doing just fine carrying on his impersonation of Hooper X from Chasing Amy, except that he didn’t have the benefit of Kevin Smith writing sharp dialogue.

“One of the things walking around this place is how many white people are. And it’s another weird moment. Maybe it’s a weird moment for me, not for other people in here.”

There wasn’t really much that people could say to this, and I didn’t see any fist pumping in response to Mosley’s remark. I did observe Jeff VanderMeer, dressed in a white suit and seated next to Mosley, sink further into his seat. Ann VanderMeer attempted to return the conversation to the human factor that Scalzi had set up so well. Jeff VanderMeer attempted to respond to Mosley by pointing out that the duo had selected stories “from Japan, from Nigeria, from all over the place.” Mosley spent much of the time after this puffing up his cheeks. (But to his credit, he was the only one up there who brought up Samuel R. Delany. Nobody mentioned the New Yorker‘s recent science fiction issue.)

Then Mosley tried to pass off Scalzi’s anecdote about the Star Trek communicator as his own. “It was the kid who was watching Star Trek and said, ‘Wow, I would want to make that!'” Hadn’t we heard a more concise version of this story only minutes earlier?

Scalzi attempted to steer the conversation back on track, pointing out that Ayn Rand and Steve Jobs were likely to be just as significant to culture ten years from now. “Technology has always been about keeping the threads of the past continuing to be in the fabric of the future,” said Scalzi, “regardless of whether the technology is a codex or the technology is a hologram of Tupac.”

To this, Jeff VanderMeer added cynical relish, “I think technology comes off as too bloodless for me.” He pointed to a story he had written about half-dead bears that devour you alive if you expect to engage in transdimensional travel. “If you want to travel, you really have to want to travel.” He praised the later iterations of steampunk for exploring these issues. “It’s great to aspire to perfection. But actually achieving it is a kind of insanity.”

Did the panel turn into a dead shark?

“I’ve been on these panels before for the last twenty years,” added VanderMeer. “I’m less optimistic that they really mean anything aside from cross-pollination.” He then added that one future pastime might be “sorting through the rubble for the remains of books that were published before the ebook revolution.”

“Jeff VanderMeer,” asked Scalzi. “Do you need a hug?”

BEA 2012: What Librarians Wish Publishers Knew

The librarians didn’t come for the muffins. But the publishers came for the librarians. And even if, during the Q&A, the publishers bolted out the door like hunters rushing to the other side of the isle with spears and a renewed lust for prancing porcine, moderator Nora Rawlinson handled the panel with a deft hand, squeezing three librarians and a Harper Collins library marketing rep into the fifty fresh minutes. It almost demanded another twenty.

Libraries are often forgotten when considering the brick and mortar part of publishing. But it became very clear during the talk that, with 9,000 library systems across America, libraries are robust places to discover and share books. Of those 9,000 systems, a good thousand have four or more branches. And according to Rawlinson, when libraries survey their public, libraries translate into books.

They are places to promote books, but they are different from bookstores. “Libraries can’t do the stack ’em high, watch ’em fly,” said Rawlinson at the panel’s start. But the big difference is that when a library accumulates tomes, they’re guaranteed to go out to the public. Libraries continue to promote specific titles on their websites. And as Michael Colford, Director of Library Services for the Boston Public Library, pointed out, the Boston Public Library website received eight million hits on its website last year.

“A library’s mission is to connect readers with books,” pointed out Colford. But the BPL puts much of its resources into midlist titles and nonfiction, rather than the sturdy bestsellers. And it is this multifaceted focus that drives readers to Boston libraries. “We’re telling them about books they’re not going to get. What we really should be saying is ‘Here are ten books you really should be reading if you like these books.'”

A library, Colford was keen to remind the audience, is also a great physical space. But the BPL has developed a fairly intricate system — including establishing an online catalog shared with the New York Public Library — to ensure that patrons can find the books in an instant. If the book isn’t there, there is the option to input a ZIP and find the nearest independent bookseller. And while the BPL wants to support independent bookstores, Colford noted, “Once you shell them off to another retailer, it’s not a library experience.”

Sari Feldman, Executive Director of the 28 branch Cuyahoga County Public Library, started off her part of the panel by pointing out that 40% of her library’s $4.5 million budget was devoted to overall materials. (There was a running pop quiz before every panelist, in which audiences were asked to shout out a figure in response to a question. And although Bob Barker is not yet dead, he apparently could not be coaxed out of retirement to aid these proceedings.) Her philosophy on purchasing bestsellers differed from Colford. She was more inclined to stock her libraries with them. “We want our customers to have the shopping experience.”

One way that Cuyahoga County has rehabilitated its library system in recent years is through an initiative called Reconnect with Reading. Noted independent booster Nancy Pearl came in and “infused her positive energy” into Cuyahoga. Over the course of a year, Pearl spent one week out of every month getting people to think about what they love to read and rethinking systems on how to connect customers to the reading experience. This included digital billboard ads, Google ads, bus ads, and considerable awareness.

But this awareness has translated into library patrons “knowing us for the authors we bring.” Feldman revealed that there were often hundreds in attendance for a debut author. And, equally interesting, Cuyahoga has used Facebook to woo readers, with librarians leading an online book discussion and suggesting three new books to read if the patron fesses three recent volumes.

Lynn Wheeler, director of the smaller Carroll County Public Library, revealed more impressive results. Carroll County is a six branch system. Yet despite serving a population of 170,000, it was able to bankroll 6,330 programs during the 2011 fiscal year. The library once purchased 73 copies of Kate Alcott’s The Dressmaker for its branches and, because the library displayed the book in all of its branches, it ended up stocking 433 copies. And because there was so much excitement for the book, local historical reenactors were tapped.

And through the simple act of pitting one book against another — an idea borrowed from neighboring Howard County — and encouraging schoolkids to vote on the book, Carroll County was able to get numerous children excited about books. In this “Battle of the Books,” the books in question were given to competing schools. There were 72,000 votes involved. Kids became experts on the books in knowledge bowl-style quizzes. (The accompanying photos during Wheeler’s presentation revealed a Little League-like excitement on the kids’ faces.) An all-boy team won.

By the time that Virginia Stanley, director of Library Marketing for Harper Collins, spoke, there was little time left in the panel. So Stanley didn’t get much to say, despite wearing a tiara telegraphing a Queen Victoria-like fickleness. She did say that she was trying to accommodate libraries by getting authors to “appear” via Skype. But given the hearty discussion about how physical space and community produced serious results for libraries big and small, why should publishers and libraries settle for anything less than face-to-face?

BEA 2012: Richard Russo at ABA

Just hours before Amazon announced that it was gobbling up independent publisher Avalon, a Pulitzer Prize-winning author addressed booksellers on how they could help save the industry, reminding them why they mattered while he and his interlocutor Lynn Sheer referenced many New Yorker cartoons. Neither Richard Russo nor his audience had become a mundanely ironic punchline quite yet. But Russo knew that he wouldn’t be standing in front of the audience if independent booksellers hadn’t given his first novel, Mohawk, that essential admixture of faith and attention. Most in the room agreed that Amazon’s threat to independent bookstores was comparable to a bully, perhaps even more insidious than the paperback revolution that had made books affordable for the mass population.

The kernel for Russo’s ABA talk had come from an op-ed for The New York Times published last December. While Amazon had been good to him over the years, what pushed Russo over the edge was when Amazon encouraged its customers to go into a brick-and-mortar store and scan items with a price-check app. All Amazon shoppers had to do was scan a bar code and they would earn a 5% credit on Amazon purchases. “Is it just me,” wrote Russo, “or does it feel as if the Amazon brass decided to spend the holidays in the Caribbean and left in charge of the company a computer that’s fallen head over heels in love with its own algorithms?”

Now Russo, dressed in a black shirt, khaki pants, and a dark jacket, was before a crowd of booksellers who were loyal to him as an author and, perhaps more importantly, as a man who had their backs.

Russo’s talk went further than his op-ed piece, suggesting that Amazon was killing off what remained of humane business practice. “What really frosted me about all this,” said Russo, “was how cruel it was. They wanted to fill brick and mortar stores with people. So if you looked out, you’d see all those people out there. And you’d get the sense that commerce was taking place. The cruelty of it was so shocking, so stunning, so cold.”

It was an independent bookseller that had helped Russo garner his early reputation. “At Barbara’s Books, I remember they optimistically set up six or seven chairs,” said Russo of a vital appearance at a now defunct bookstore for Mohawk, which had then been released in a then daring paperback original format. “I got the sense that the employees at Barbara’s Books had read the book and they seemed to like it. Those people who filled those five to seven chairs, they were going to be hand selling that book. They were going to be hand selling that book and my next book and the next book after that. And as disappointed as I was, they weren’t disappointed at all strangely enough.”

This early crowd of adopters had more faith in Russo than he did. Russo pointed out that his daughter, Emily Russo Murtagh, had carried on in this proud tradition by writing a review of a Ron Rash book. Rash viewed this as one of the central tipping points of his career and has only just received his first New York Times Book Review. Russo insisted that there was a whole crop of young fiction writers worthy of recognition and wasn’t sure if a world with only Amazon would permit similar waves of face-to-face enthusiasm to help future generations of authors.

“There have been significant changes as a result of Amazon,” said Russo. “B&N is hanging by a thread. There’s nothing like Walden Bookstores. The Amazon threat is real.” Russo pointed out that Amazon has 75% roughly of the online market for both print and electronic books. “And if the Justice Department wins,” continued Russo, alluding to the recent ebook collusion suit, “Amazon will be able to go back to the practice they had before all this. And they will again be able to sell certain frontlist books for less than it costs them to buy. Because they know that they already have the backlist basically cornered.”

So how could the indie bookstore fight back against this threat? For the independent bookstores that have survived, Russo suggested that “what didn’t kill them made them stronger.” He compared indie bookstores to “curated shows” and suggested that the superstore days of yesteryear were done. “We’ve passed the point now where you’ll find everything.”

But while Russo remained opposed to the word “boutiquey” and wanted bookstores to thrive rather than merely survive, Russo had little more than instinct and accepted wisdom to uphold these views. While he copped to owning an iPad, he confessed that he didn’t really comprehend social networks (“You’re speaking to a dinosaur”) and that his love of physical books was perhaps generational (“The generations do react very differently”), noting that kids today are being trained to sit before a screen for twelve hours.

He didn’t understand why publishers simply accepted the manner in which online booksellers dictated the $9.99 price point when they offered the hardcover for $27. “Why would they have agreed to do that? It was like allowing Netflix to stream The Avengers on the weekend it comes out. Why would they have conceded the most important point?”

He received the greatest applause when he said, “What publishers need to do more than anything else is just find a spine.”

But how can independent booksellers stand up against a force when realtors (Russo’s wife is a realtor) are now encouraged to tell their clients to get rid of their books when they’re selling their homes? Or when Amazon can send an email telling people who have previously bought Richard Russo books and dramatically alter the ranking of the latest Russo volume?

Russo argued that bookstores had physicality and people as hard advantages. “You’re hoping to discover what you never knew existed,” said Russo, expressing a distaste for search engines. “When you go to the customer service desk, you’re not going to the engine.”

Russo remained cautiously optimistic about the future of publishing. But while hope made the crowd feel good, the unity he had inspired in being more explicit about Amazon suggested that these troops needed a hell of a lot more than a pep talk.

(Image: Steve Piacente)